Refund and cancellation policy
This page is the current public contract for paid review requests. Until checkout and refund automation are fully locked, this page is the source of truth.
Operator identity and contact contract
This block locks the operator identity, contact path, and public transaction references that must exist before the paid review lane can be released.
- Operator entity
- Lee Sang Bok
- Contact email
- sangbok3918@gmail.com
- Address
Public operator fields still missing: Address.
Public business fields still missing: Business registration, E-commerce registration.
Confirm before checkout
- • Open the terms, privacy, and refund pages from the same lane before paying.
- • Confirm the operator identity, business registration, and public support channel.
- • Review service scope, non-legal-advice notice, and pending-record behavior.
- • Keep the request ID so cancellation, refund, and dispute handling stay on the same history.
1. Before payment
If a request remains in draft, submitted, or payment_pending, it can be cancelled without a service charge.
2. After payment
Once payment succeeds and the request enters the queue, refund eligibility depends on actual progress. The target is a full refund before the first operator touch, and a partial refund after review starts.
3. After delivery
After an approve, reject, or resubmission memo has been delivered, the request is treated as fulfilled. Refund requests after that point are reviewed against the delivered work and recorded history.
4. How to request it
Use the same request ID or the support path shown in request history to open a cancellation or refund case. The handling result is written back into the same history.