Refund and cancellation policy
VKC does not collect online payment during the public beta. There are no refundable online transactions yet; this page records the cancellation and support path until checkout is opened.
Operator identity and contact contract
- Operator entity
- 주식회사 인포플로우파트너스
- Contact email
- sangbok3919@gmail.com
Disclaimer: Public guidance stays limited to official-source evidence and support routing.
Show business details
This block locks the operator identity, contact path, and public transaction references that must exist before any expanded support scope is announced publicly.
- Operator credential
- 이상복
- Address
- 부산광역시 부산진구 동천로 116, 3층 오픈오피스 에이13(전포동, 한신밴빌딩 티움)
- Business registration
- 590-87-03952
- E-commerce registration
- 제 2026-부산진-0913 호
- Job information provider registration
- J1300020260001
Public beta checklist
- • Confirm that the current flow has no online checkout button.
- • Open terms, privacy, refund, and status from the same public lane.
- • Check the public support channel and operator-lock status on the status board.
- • Keep the request ID if you need deletion, cancellation, or reconciliation support.
1. Current payment state
Online checkout and automated refunds are not open. If you see an unexpected payment request, stop the flow and open a support ticket.
2. Cancelling beta drafts
You can abandon or revise a free Step3 draft before submitting new information. If you need stored data removed, use the public support path.
3. Refund requests
The current public beta has no online transaction to refund. If you believe you were charged through another channel, send evidence through support so it can be reconciled.
4. Future policy changes
If checkout opens later, cancellation conditions, refund timing, and dispute channels will be updated before any payment is collected.